Shipping policy
Processing Time
We aim to process all orders within 3 business days. Please allow a little extra time during sale periods.
Dispatch & Tracking
Once your piece leaves our warehouse, we'll email you a tracking number. Please note that all shipping times are estimates—once your item has been dispatched, we're unable to guarantee delivery timelines.
Lost or Missing Orders
If you believe your package is lost, please email us right away at info@missieshandmade.com with your order number, and we'll do our best to help resolve the issue. We're unable to take responsibility for orders that are lost or stolen after the carrier has marked them "Delivered." Before reaching out, we recommend checking with your neighbors or your building's front desk, as packages are sometimes left with them.
Still have questions?
Email us anytime at info@missieshandmade.com.